Lahaina Ticket Company - Hawaii Ticket Sales

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Frequently Asked Questions

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Who is LTC?

Based on Maui, Lahaina Ticket Company is the most experienced activity company in the State of Hawai'i. With the best service and low discounted activities, we truly make Maui a Hawai'ian paradise. Have fun and Mahalo!

How do I get my tickets?
When you submit your itinerary to us, you will be sent an email to inform you that your wishlist has been received. Your order will then be confirmed when our Aloha Concierge calls you to give you the exciting details of your activity. The payment for your activities can be made with your Aloha Concierge. A live person to talk to is just the beginning of our Aloha.

What if I need to cancel or reschedule?
Lahaina Ticket Company

As we say here on the Islands, no worries. Most of the activities require at least 24 hours notice (some are 48 hours) to cancel with a full refund. Canceling an activity within the 24 hour time frame, unfortunately, can not be refunded. Your personal Aloha concierge will inform you which ones would require longer.

Rescheduling an activity can usually be done up to 24 hours prior.

Are gratuities included in the prices?
No, they are not included. If you truly enjoyed your experience then please feel free to tip the amount you think is appropriate. An easy guideline is $10 per person on a boat trip.

Why should I book now?
Many of the activities and shows do sell out well in advance. Waiting until you are on the islands can result in not getting the activities you want, not to mention the STRESS of running around trying to find a comparable activity.

Do I have to pay any taxes or fees on activities?
Lahaina Ticket Company

Hawai'i State has a 4.166% tax on all goods, services which includes activities. Harbor fees have an additional 3% and Air tours have a homeland security fee of $3 and airport tax of 7.5%.

Never snorkeled before?
Snorkeling adventures all give personal lessons on how to use the equipment. On duty Lifeguards and flotation devices are available on most snorkel activities.

When is the best time for Whale Watching?
Humpback Whales migrate to Maui from Alaska to give birth and mate during the winter months. The whale watching season for these graceful giants begins December 15th and runs to May 15th. During the Whale Watch season, "Thrill Craft" are not allowed to operate. Thrill Craft consists of Parasailing, Jet ski and any fast craft. They resume operations "Post" Whale Season.

When is the best time to visit Maui?
Lahaina Ticket Company

There really is no bad time to visit Maui. During late summer our average temperature is 80-90 degrees with higher humidity, and our winter months average 75-85 degrees with evening rains. The water stays fairly steady with a temperature range from 72F (winter) to 80F (summer). June-September and November-April tend to be busier so you will want to plan ahead in those months. Feel free to call or email us with any questions we did not answer here. We look forward to serving you and helping you create a no ka oi vacation.

What to Pack

When deciding your wardrobe for Hawai'i, plan on packing clothes that suit your lifestyle and travel plans. Start with clothes that are light, loose, and comfortable. Nearly all of our restaurants find "Aloha wear" completely acceptable for dining out.

Hiking Shoes

Light Jacket

Long Pants

Daytime
	Sunscreen, Sunscreen, SUNSCREEN !!! The Hawai'i sun is very intense. Don't ruin your trip by getting a bad sunburn!
	Shorts, sandals or some good walking shoes
	Short sleeve shirts or tops
	Hat and sunglasses
	Swim trunks or swimsuit for the beach
	If you are visiting any of the Volcanoes or high elevations: You will want to layer your clothing.

Evening

Casual shorts/pants and shirts for both men and women, Aloha Wear accepted everywhere!

Dress or skirt/skort or shorts for women

Light jacket or sweater

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